OTA / Channel Manager
One inventory. Every connected channel.
Sync rooms and rates across supported channels including Booking.com, Agoda, Expedia, MakeMyTrip, Goibibo and Airbnb. Real-time inventory updates help reduce overbooking; connection availability and sync timing depend on each integration.
What’s included
- Real-time inventory sync & overbooking prevention
Update availability across connected channels when bookings change, helping prevent the same room from being sold twice.
- OTA connections
Connect Booking.com, Agoda, Expedia, MakeMyTrip, Goibibo, Airbnb and other supported channels, subject to integration availability.
- Room availability distribution
Send available room counts by room type and stay date to connected booking channels.
- Rate synchronisation
Update room prices across connected channels from a central rate-management view.
- Two-way reservation sync
Receive reservations from supported channels and reflect the resulting inventory changes in connected systems.
- Pooled inventory
Distribute a shared room inventory across connected channels instead of maintaining separate manual availability lists.
- Central availability calendar
Review room inventory, channel availability and rate changes across selected dates.
- Room-type mapping
Match each OTA room listing to the correct property room type before enabling synchronisation.
- Rate-plan mapping
Link channel rate plans to the appropriate room-only, meal-inclusive or promotional property rates.
- Bulk rate & inventory updates
Apply changes across selected room types, dates and channels in one operation.
- Seasonal & date-based pricing
Manage weekday, weekend, seasonal and special-event rates for selected stay dates.
- Channel-specific pricing
Set supported channel markups or adjustments while maintaining a central base rate.
- Occupancy-based rates
Distribute supported prices for different adult counts, child policies and extra-person arrangements.
- Minimum & maximum stay rules
Send supported stay-length restrictions for selected rooms, rate plans and dates.
- Closed to arrival & departure
Apply supported arrival and departure restrictions for dates that require tighter booking control.
- Stop-sell controls
Close selected rooms, dates or rate plans on specific channels when sales should be paused.
- Booking-window restrictions
Manage supported advance-purchase requirements and last-minute booking cutoffs.
- Inventory buffers & allocations
Use configured channel allocations or safety buffers to limit exposed inventory where supported.
- Cancellations & booking modifications
Process channel changes and update availability according to the revised reservation.
- Room blocks & maintenance
Reflect property inventory blocks so unavailable rooms are not intentionally offered for sale.
- PMS connection
Exchange reservation and inventory information with the configured property management system.
- Direct-booking coordination
Keep website reservations aligned with channel inventory through the connected booking engine and PMS.
- Reservation source tracking
Identify the originating channel and retain its reservation reference for follow-up.
- Booking notifications
Notify the team about new bookings, modifications and cancellations through configured notifications.
- Connection health & sync status
Review channel connectivity, recent update status and failed synchronisation attempts.
- Error alerts & retries
Flag unsuccessful updates and support retry or manual follow-up when a channel cannot be reached.
- Inventory reconciliation
Compare expected availability with channel updates to investigate mismatches and reduce overselling risk.
- Distribution reports
Review reservations, room nights, revenue and cancellations by booking source.
- Staff permissions & update history
Control who can change distribution settings and review recorded rate and inventory updates.
- Channel onboarding & validation
Check mappings, supported restrictions and test updates before enabling a channel; sync timing depends on each provider.