From the first order to the final bill.

What’s included

• ✓ Table booking

  Record table reservations with guest details, party size, arrival time and special requests.

• ✓ Room service orders

  Take food and beverage orders against an in-house guest’s room and track delivery progress.

• ✓ Kitchen Order Tickets (KOT)

  Create kitchen tickets with items, quantities and preparation instructions for each order.

• ✓ Restaurant bills

  Generate itemised bills with ordered items, configured taxes, discounts and payment details.

• ✓ Merge with room invoice

  Post authorised restaurant charges to the connected guest folio for settlement with the room invoice.

• ✓ Table layout & status

  Review available, reserved, occupied and billing-stage tables from the outlet’s table view.

• ✓ Dine-in, takeaway & delivery

  Record orders by service type and capture the relevant table, pickup or delivery details.

• ✓ Menu management

  Organise food and beverage items by category, price and outlet availability.

• ✓ Item variants & modifiers

  Capture portion sizes, add-ons and preparation choices with configured price adjustments.

• ✓ Special preparation notes

  Pass guest requests and preparation notes to the kitchen alongside the order.

• ✓ Item availability

  Mark unavailable or sold-out items so service staff can offer alternatives.

• ✓ Waiter & captain assignment

  Associate tables and orders with the responsible service staff.

• ✓ Kitchen routing

  Route supported kitchen tickets to the configured preparation station or printer.

• ✓ Order status tracking

  Follow orders through acceptance, preparation, readiness and service or delivery.

• ✓ Additional orders

  Add items to an open table or room-service order and issue the required additional tickets.

• ✓ Order changes & cancellations

  Record authorised changes or cancelled items with reasons and an activity history.

• ✓ Table transfers

  Move an open order to another table while retaining its items and billing details.

• ✓ Split & merge bills

  Divide eligible items between bills or combine orders for a shared settlement.

• ✓ Guest lookup & room validation

  Identify the in-house guest and check the room reference before posting charges through the PMS connection.

• ✓ Multiple payment methods

  Record cash, card, UPI, bank transfer and other configured payment methods.

• ✓ Split & partial payments

  Accept more than one payment method or record a partial settlement against a bill.

• ✓ Discounts & promotions

  Apply authorised item-level or bill-level discounts and configured promotional offers.

• ✓ GST & tax settings

  Calculate bills using the outlet’s configured tax rates and inclusive or exclusive pricing settings.

• ✓ Service charges & tips

  Record applicable configured service charges and tips separately from item sales.

• ✓ Refunds & voids

  Record approved refunds and voided bills with amounts, references and reasons.

• ✓ Receipt printing & reprints

  Print bills or issue reprints through supported, configured receipt printers.

• ✓ Multiple outlets

  Separate menus, orders and sales records for configured restaurants, bars and service outlets.

• ✓ Shift closing & cash reports

  Summarise outlet collections, refunds and expected cash for the shift handover.

• ✓ Sales & item reports

  Review outlet revenue, popular items, discounts, cancelled orders and payment-method totals.

• ✓ Staff permissions & audit history

  Control access to billing, discounts, voids and settings, with a record of important changes.